FREQUENTLY ASKED QUESTIONS 
 
A recent bill is enough to make a start. We will need meter reference numbers, current rates and contract end date to do a full switch though. 
 
Typically, only up to six months before your current contract expires. In some cases, you can switch up to a year before expiry though. 
 
A supplier switch will happen after your current contract ends in line with the termination notice required. 
 
In most cases, yes. However, the energy suppliers are under no obligation to accept every contract. Rejections can happen due to credit ratings and consumption. 
 
Not unless you want us to. We would never renew your contracts without getting in touch first. We typically get in touch a year before your end date to discuss your needs. 
 
In most instances we receive payment direct from the energy suppliers. In some very rare cases we may discuss setting up a fixed fee directly with you. 
 
A letter of authority allows us to obtain data regarding your contract, to terminate the current contract and to submit new contracts on your behalf. 
SUPPLY AND METER INSTALLATIONS 
Minimal amounts. We need to know what you want and your layout drawings. Then we apply to providers, connect up your mains supplies and fit any metres you need, working with sub-contractors and third parties. 
We don’t handle internal fittings. We connect mains supplies and install meters. We can provide some energy efficient solutions, such as boilers, LED lights and solar panels for your new premises though. 
We handle everything from making an application for mains connection to installing your metres. You can ring us with only an empty field if you like. 
ENERGY EFFICIENT TECHNOLOGY 
Yes. The review process requires us to look at the physical side of your energy-efficiency situation in detail, which is only feasible on-site. We can specify solar panels remotely though. 
If the energy your solar panels generates exceeds your requirements, you can sell the excess back to the grid. This can add up to a lot of money in some cases. Find out more about resale rates here. 
We only ever recommend sustainable, feasible financing solutions. In most cases, banks will finance solar panels as a standard loan. If something else is needed, we will discuss it completely. 
MORE QUESTIONS? 
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